Translation Mavens Privacy Policy

This Privacy Policy describes how your personal information is collected,
used, and shared when you visit or make a purchase from
https://www.translationmavens.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about
your device, including information about your web browser, IP address, time
zone, and some of the cookies that are installed on your device. Additionally,
as you browse the Site, we collect information about the individual web pages
or products that you view, what websites or search terms referred you to the
Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and
often include an anonymous unique identifier. For more information about
cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your
IP address, browser type, Internet service provider, referring/exit pages, and
date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record
information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase
through the Site, we collect certain information from you, including your name,
billing address, shipping address, payment information (including credit card
numbers, PayPal email address, and in some cases, phone number. We refer
to this information as “Order Information.”)
Additionally we use Mailchimp as a mailing list and have the sign up within the
Site.
When we talk about “Personal Information” in this Privacy Policy, we are
talking both about Device Information, Mailing List Information and Order
Information.
We have a contact us page, your data is kept through this when you contact
us via the form. It is kept within the site and in email. If you want us to delete
this at anytime please let us know.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders
placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential
risk and fraud (in particular, your IP address), and more generally to improve
and optimize our Site (for example, by generating analytics about how our
customers browse and interact with the Site, and to assess the success of our
marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We do not share your Personal Information with anyone.
However, we may also share your Personal Information to comply with
applicable laws and regulations, to respond to a subpoena, search warrant or
other lawful request for information we receive, or to otherwise protect our
rights.

COMMENTS

In the future, when visitors leave comments on the site we collect the data
shown in the comments form, and also the visitor’s IP address and browser
user agent string to help spam detection.
An anonymized string created from your email address (also called a hash)
may be provided to the Gravatar service to see if you are using it. The
Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile
picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with
embedded location data (EXIF GPS) included. Visitors to the website can
download and extract any location data from images on the website.

YOUR RIGHTS

If you are a European resident, you have the right to access personal
information we hold about you and to ask that your personal information be
corrected, updated, or deleted. If you would like to exercise this right, please
contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing
your information in order to fulfill contracts we might have with you (for
example if you make an order through the Site), or otherwise to pursue our
legitimate business interests listed above. Additionally, please note that your
information will be transferred outside of Europe as our business is based in
Japan.

DATA RETENTION

When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.

MINORS

The Site is not intended for individuals under the age of 16.

CHANGES

We may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory
reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us by e-mail at
sarah.bull@translationmavens.com.
Site Owner: Sarah Bull
Contact: sarah.bull@translationmavens.com

Location: Saitama, Japan